Privacy Policy
Last updated: 01 Jan, 2026.
At Casamart, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile applications.
1. Information We Collect
We may collect the following information when you use Casamart:
-
Personal details such as name, email address, phone number, and delivery address
-
Account and login information
-
Order and purchase history
-
Payment-related information (processed securely through third-party providers)
-
Device and app usage data for performance and security purposes
2. How We Use Your Information
We use your information to:
-
Process and deliver grocery orders
-
Manage your account and provide customer support
-
Improve our services, app performance, and user experience
-
Send order updates, notifications, and important service-related messages
-
Ensure platform security and prevent fraud
3. Sharing of Information
We do not sell your personal data.
Your information may only be shared with:
-
Delivery partners to fulfill your orders
-
Payment service providers to process transactions
-
Legal authorities, if required by law
All third parties are required to handle your data securely.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no system is completely secure, we strive to use industry-standard protections.
5. Your Rights
You have the right to:
-
Access, update, or delete your personal information
-
Request details about how your data is used
-
Withdraw consent for marketing communications
You can exercise these rights by contacting us.
6. Cookies and Tracking
Our website and apps may use cookies and similar technologies to enhance functionality and improve user experience. You can manage cookie preferences through your browser or device settings.
7. Third-Party Links
Our platform may contain links to third-party websites or services. Casamart is not responsible for the privacy practices of these external platforms.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Casamart
Lisbon, Portugal
Email: info@web.casamart.pt
WhatsApp/Call: +351 916 528 649