Privacy Policy
Last updated: 01 Jan, 2026.
At Casamart, operated by Crystalline Circle LDA (“Casamart,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile applications, and related services.
1. Information We Collect
We may collect the following information when you use Casamart:
Personal details such as name, email address, phone number, and delivery address
Account and login information
Order and purchase history
Payment-related information (processed securely through third-party providers)
Device and app usage data for performance and security purposes
2. How We Use Your Information
We use your information to:
Process and deliver grocery orders
Manage your account and provide customer support
Improve our services, app performance, and user experience
Send order updates, notifications, and important service-related messages
Ensure platform security and prevent fraud
3. Sharing of Information
Crystalline Circle LDA does not sell your personal information. Your information may only be shared with:
Delivery partners to fulfill your orders
Payment service providers to process transactions
Legal authorities, if required by law
All third parties are required to handle your data securely.
4. Data Security
Crystalline Circle LDA implements appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, loss, or misuse. While no method of transmission or storage can guarantee absolute security, we strive to apply industry-standard security practices.
5. Your Rights
You have the right to:
Access, update, or delete your personal information
Request details about how your data is used
Withdraw consent for marketing communications
You can exercise these rights by contacting us.
6. Cookies and Tracking
Our website and apps may use cookies and similar technologies to enhance functionality and improve user experience. You can manage cookie preferences through your browser or device settings.
7. Third-Party Links
Our services may contain links to third-party websites, applications, or services. Crystalline Circle LDA is not responsible for the privacy practices, content, or policies of these third-party platforms.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Crystalline Circle LDA (Operator of Casamart)
Lisbon, Portugal
Email: info@web.casamart.pt
WhatsApp/Call: +351 916 528 649